privacy policy
Information Collection
We collect information either (i) directly from you, (ii) from third parties, or (iii) automatically when you use the website.
Generally, we collect information as follows:
Your Account and Profile Information: When you create an account on Masnoo Furniture, we collect certain information such as your name, contact information, and any other information you provide. You will be asked to create your own account on the website, and if you do so, the information you entered, such as your name, account name, current projects, demographic information, and any images you upload, may be publicly visible on our website. If you believe that someone has created an account for you without your authorization, please contact us at the following email address:
customers@Masnoo.com
Public Content: We collect and store information that you post on the website, including photos, comments, reviews, projects, and personal information.
Contact Methods: When you contact us (via email, through the website, or any other method), we keep a record of your communication. Additionally, when you contact a specialist registered with Masnoo Furniture using the number displayed on the specialist's page on Masnoo Furniture, we may collect some data. Similarly, when you provide information to a specialist registered with Masnoo Furniture through the specialist's page on Masnoo Furniture, we may collect and store this information on behalf of the specialist. However, the use of the information you provide through the specialist is subject to the specialist's own privacy policy and practices, not Masnoo Furniture's privacy policy.
Messages: If you exchange messages through the website and in accordance with applicable law, we may store those messages for processing, delivery, allowing you to manage them, and checking for potential violations related to the website. Masnoo Furniture may enable you to directly contact third-party service and product providers you wish to communicate with outside the website. Any information you send to third parties through this method, including your personal email address, is not subject to Masnoo Furniture's privacy policy.
Information Collected by the Website: At Masnoo Furniture, we collect and store information about your use of the website (including mobile applications), such as your searches, the pages you visit, and the date and time of your visit. We also collect and store information about your computer or mobile device related to your use of the website, such as browser type, computer or phone type, browser language, IP address, mobile network, device identifier, location, and requested and referred page addresses.
Third Parties and Contacts: If you choose to link your Masnoo Furniture profile with any other network or service provider, such as Facebook or Google, you will be asked to enable sharing of your contact information with Masnoo Furniture. If you agree to this sharing to facilitate your experience, we will send you notifications so that you and your contacts can find each other on the Masnoo Furniture platform.
Use of Information
We may use the information we collect about you on the Masnoo Furniture platform for specific purposes, such as: improving the quality of the website, personalizing your experience on the website, identifying appropriate content and information that we may send or display to you, providing location-based features, offering assistance and suggestions to you, tracking your usage data, providing suggestions to businesses and specialists who display their work and products through the website, displaying relevant advertisements (on our website and on third-party websites), evaluating the success of our advertisements, providing customer support, communicating with you about your use of the website or any requests, allowing third parties to contact you through the website, answering your inquiries and responding to your requests, sending you marketing messages, backing up our systems and allowing their restoration in case of any malfunction, enhancing website security, completing transactions you manage through the website or those you requested and agreed to, and complying with legal orders.
In addition, at Masnoo Furniture, we use the information we collect to better understand how users access and use our website and services, both individually and collectively, in order to improve it, respond to user needs and requests, develop displayed products and offered services, and for other analytical and research purposes. From time to time, we may offer contests and promotions and use the information we collect to administer such contests and offers and surveys to analyze their results for research purposes and to comply with legal requirements related to these contests and offers.
Sharing Your Information
We do not rent or sell your personal contact information (such as your email address associated with your account with us) to third parties for their own marketing purposes. However, Masnoo Furniture may in some cases allow third parties, including users and our partners, to contact you through the website for marketing purposes. Additionally, any information you publicly share through your account with us is available to third parties and other users, and we cannot control the use of your information by third parties. We may share some of your information with third parties in connection with your use of the website. These shares typically fall into the following objectives and categories:
Analysis and Use: We may share your personal information in a form that has been identified or collected by third parties such as advertisers, specialists, or other companies. For example, we may disclose to any business owners the number of users who view their products. Specialists and companies registered on the Masnoo Furniture platform can access analytics and information processing platforms to which your profile is linked when you register with Masnoo Furniture (but not identified by your email or non-public personal information), which enables them to know if you have added their products or designs to your design book on specific dates.
External Advertising Networks: We use third-party advertising companies to display advertisements on third-party websites, and we may work with them to display advertisements on our website, as well as help us evaluate the effectiveness of our advertisements in accordance with applicable law. These companies use cookies, web beacons, and tracking technologies to collect information (not including your name, address, email address, or phone number) about your visits to this website and other websites to display targeted advertisements to you. Please refer to the Third-Party Advertisements section below for more information.
Our Affiliates: We may share information about you with our affiliated companies or those under common management, in which case we will require them to abide by the terms of this Privacy Policy.
Other Users: The information you publicly post on the website (such as photos, comments, and your personal account) will be available to other users on the Masnoo Furniture platform; as the information you post on the website and allow to be seen by everyone, including your photos, comments, files, and account data, will be available to everyone. By posting on the website, you agree to disclose the material you post publicly.
Investigations: We may investigate and disclose information about you, as permitted by applicable law; if we believe that such an investigation or disclosure is necessary to comply with legal procedures and enforcement instructions, such as a search warrant, a subpoena, or any other legal action that may serve us, or if it helps to prevent, investigate, or identify any potential violations on the website, or to protect our rights, reputation, and property, or even the rights of users, affiliates, or visitors to the website.
Masnoo Furniture Messages
When you join the Masnoo Furniture platform by subscribing to an account or creating a profile as part of the service, you will receive the Masnoo Furniture newsletter, which will show you articles, offers, and features on the website. As permitted by law, you choose whether you want to receive emails from us that may be of interest to you as a member of the Masnoo Furniture community, and we may ask you to agree to receive text messages from us. You can manage your email and choose to receive notifications from your account settings, but you should know that you cannot stop receiving administrative and legal notifications from us. If you stop receiving emails that contain suggestions or any information you think may be of interest to you, we can continue to send emails to you related to your account or any services you have requested or received through us. However, you can completely stop receiving text messages from us, whether promotional or transactional or otherwise. In addition, by joining us, you agree to receive feedback and communications from third parties through the website, including third-party service or product providers who comment on your posts within the website. If you do not want third parties to see some of your information, you should not post it on your profile or the website.
Cookies and Other Tracking Technologies
We at Masnoo Furniture, in addition to the third parties we work with, including service providers, use cookies in connection with your use of the website and third-party websites (which are small text files that most websites visited by the user store on the computer and contain a set of information related to the user of those websites, such as login data). We also use web beacons for similar purposes on our website and in emails sent to our customers (for example, to help us track email response rates, determine when they are viewed, and track whether those messages are forwarded). Additionally, we use local shared objects (sometimes called "Flash cookies"), JavaScript, log files, and similar technologies (together with cookies and web beacons, all referred to as "cookies" in this policy) to track and analyze website usage and facilitate advertising on it and on third-party websites.
We also use cookies to collect or transfer information about you and your use of the website or third-party websites, such as: your browser type, your preferred searches, data related to advertisements displayed to you or those you clicked on, your interests on our website and other websites, and the time and date of your use. When we use "cookies", it is to increase the features and approach of the website, provide credibility and security for your transactions on the website, store your preferences, facilitate relevant advertisements, and help us understand user interaction on the website and understand your activities after you leave the website. Our cookies may be persistent or stored for the duration of personal use.
You can disable third-party tracking for certain advertising purposes (as mentioned above) to help you control targeted advertisements by third parties who track your activities on websites. It may be possible to disable certain cookies through device or browser settings, which may vary with different browsers or devices but can usually be found in the preferences or security settings menu. However, disabling these files may affect your ability to use the website, and if you are not satisfied with the use of these cookies, please do not use this website.
Do Not Track Signals: Please note that we do not change our system within the website in response to browser "Do Not Track" requests. However, you can disable certain tracking as previously mentioned in this section (for example, by disabling cookies or disabling advertising networks).
Third-Party Analytics: We also use automated devices and applications, such as Google Analytics, to evaluate the use of our website and the services we provide, and you can disable Google Analytics and review its privacy policy. We use these tools to collect non-personal information about users to help us improve our services, performance, and user experience. These analytics providers may use cookies to perform their services and may combine the information they collect about you on the website with other information. This privacy policy does not cover the use of data by third parties.
Third-Party Advertisements
As previously mentioned in this privacy policy, we may work with third parties such as advertising networks to display advertisements on external websites or other media, and we evaluate the success of our advertising campaigns, including Facebook, Google, and others (both Facebook and Google provide additional ways to opt out of certain advertising activities), and maintain their own privacy policies that address their desires aimed at advertising services. We may also work with third parties to display advertisements on our website.
Advertising network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, web beacons (including animated images), and other tracking technologies to measure the effectiveness of their advertisements and customize advertisement content for you. This in turn allows us and third parties to target advertisements relevant to you for products and services, based on your activities on our website and other websites. Cookies and other technologies belonging to third parties are subject to their respective privacy policies. We may also provide third-party advertisers with information about members or allow them to collect certain information through the website (such as IP address and demographic information), but we do not disclose your name, contact information, or any other personal information about you to them.
Unsubscribing from one or more of these companies/entities will disable your subscription and prevent you from receiving content or advertisements that interest you, based on your activities on several websites, but this does not mean that you will not receive any advertisements through our website on other websites. You can continue to receive advertisements, for example, based on a specific website you are viewing (i.e., content-based advertisements). Also, if your browsers are configured to reject cookies or you delete them later, your deactivation will not be effective.
Links and Pages on Social Media
Our website includes social media features, such as the Facebook "Share" button, as well as other interactive programs that operate on both our website, our services, and third-party websites. We also provide certain features for operation (such as blogs and comments). Such features collect your IP address and the page you are visiting, and may set "cookies" to enable them to function properly and for other purposes. When these features are displayed on our website, they will be attributed to third parties and subject to their respective privacy policies. All your interactions on these features are subject to the privacy policy of the company providing them.
Choice and Access to Your Personal Information
As a user of the website, you have certain choices about how to control your personal data, including your publicly displayed profile information, communication settings, network linking, and disabling tracking by third parties for certain advertising purposes. These choices are described in this privacy policy in the relevant sections. Furthermore, you can modify any information in your personal account that you provided by logging in and updating your profile information. Please note that copies of the information you have updated, modified, or deleted may remain for some time, and we may retain these copies as part of our business activity records.
Security
We have implemented security safeguards to protect your personal information provided to us, both during transmission and once received. However, no method of transmitting information over the internet or by mobile phone or by electronic storage is 100% secure - therefore, its absolute security cannot be guaranteed. You should take certain steps to protect your account and personal information, such as choosing a strong password and maintaining its privacy, and logging out of your account when you finish using the website.
Links to Other Websites
Our website contains links to other websites that are not controlled by us, so please be aware that we are not responsible for the privacy practices of those websites. We encourage you to be careful when you leave our website and read the privacy policies of any website you visit. This privacy policy applies only to information collected by our website.
Amendments and Updates to the Privacy Policy
We reserve the right to review this privacy policy from time to time, and the latest version will govern our use of your personal information and will be available on this page. If we make amendments to this policy, we will send you a notification to your email or post a notification on the website, and by continuing to access or use the website after these amendments become effective, you as a user agree to be bound by the modified privacy policy.
Publication and Copyright Policy
Masnoo FURNITURE and Masnoo FURNITURE Ltd. do not directly profit from any materials or content uploaded by users to the site, except in the case of paid advertisements. Masnoo FURNITURE is a social platform that connects homeowners with professionals specializing in all areas of home design. The platform expects its users to respect the intellectual property rights of others; users who upload their own content to the site provide guarantees that they own the rights to allow Masnoo FURNITURE to use the content. If you violate any of the site's or others' copyright and ownership rights, your content will be deleted, or partially or fully suspended. This is our policy regarding such cases, which involves either freezing the account of the user who repeatedly violated the site's policy and the intellectual rights of other users, or canceling their account.
If you feel that there is a genuine infringement of your ownership rights through materials displayed on the Masnoo FURNITURE website, you can contact us and send a message requesting the removal of these materials. This message must include the following information:
A real or electronic signature of the person authorized to act on behalf of the owner to grant the right to submit an intellectual property infringement complaint.
Identification of the infringed work or trademark.
Identification of the materials, topics, or content that infringe your intellectual freedom, and providing sufficient information to allow officials at Masnoo FURNITURE to find them on the Masnoo FURNITURE platform.
Providing sufficient information to Masnoo FURNITURE officials that allows them to easily contact the party reporting the infringement, such as: name, address, phone number, and email address.
A statement clarifying that the complainant has strong evidence that the material displayed on the site infringes their intellectual freedom, trademark, or law.
A statement clarifying that the information in the notification is accurate and that the other party deserves punishment. The complainant must also be authorized to act on behalf of the exclusive owner of the infringed intellectual property.
Please note that Masnoo FURNITURE will not consider complaints that do not meet all the aforementioned requirements. If the site officials decide not to remove materials alleged to infringe the ownership rights or trademark of a particular entity, the site will not remove them, and they will only be removed if a court order is issued clarifying that the content of these materials is being used illegally.
Please note that notifications of intellectual property infringement on the Masnoo FURNITURE platform should be sent to the email: customers@masnoofurniture.com